Sporting Casino Privacy
Privacy enquiries
For questions about privacy on our website, sportingcasinouk.com, contact [email protected]. Describe the page or interaction concerned and the information you want clarified. Keep your first message brief and avoid including sensitive documents.
This page covers support enquiries and specific privacy points relating to Sportingbet. It does not set out a complete account privacy policy. For details of how gambling account information is used, shared or retained, consult the privacy notice provided with your account or ask account support.
Account verification
Sportingbet may need to establish a customer's identity or check where their money comes from to fulfil regulatory requirements. Its checks to prevent under-18s from gambling can include asking for copies of identification documents.
These are Sportingbet account procedures. If you receive a request for documents, follow the instructions provided through your account. Do not send identification documents to [email protected] as a substitute for the account verification process.
Choosing what to send
Use the route appropriate to your enquiry and provide only the details needed to explain it.
| Enquiry | Suggested next step |
|---|---|
| A privacy question about sportingcasinouk.com | Email our support at [email protected] with the relevant page address and a short explanation |
| A question about account records or verification | Contact Sportingbet through the support route provided in your account |
| A request concerning access, correction or deletion of account information | Explain your request to account support and ask which procedure applies |
| A question about cookies on sportingcasinouk.com | Read our cookies page or contact our support |
Do not include your password, payment card security code or full card details in a support message. If a screenshot helps explain the issue, remove unrelated personal information before sending it.
GamCare self-assessment
Sportingbet's help guidance states that it cannot view the results of the GamCare personal self-assessment. This concerns that assessment specifically; it does not describe the handling of gambling account records or other support conversations.